Applicable primarily under Appendix A and Appendix B.

• Cancellations 14 days or more before the event: full refund or transfer option

• Cancellations less than 14 days before the event: no refund, transfer permitted

• No-shows are non-refundable

Applicable primarily under Appendix C (Education Model).

• Once a course has started or access has been granted, no refunds apply

• Before start date: transfer or credit may be requested

All digital materials are non-refundable once access has been granted.

If MoveQ cancels or reschedules a service:

• Full refund, or

• Transfer to an alternative date or program

Refund requests may be reviewed individually in exceptional cases (e.g. serious illness), at MoveQ’s discretion.

This Refund Policy is subordinate to:

1. MoveQ General Terms & Conditions
2. Relevant Appendix (A, B, or C)

In case of conflict, the General Terms & Conditions prevail.